Privacy Policy

Last updated: [10/03/2026]

Banner & Crown (“Banner & Crown,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit bannerandcrown.com, place an order, create an account, join our email list, or otherwise interact with us, and how we use and protect that information.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account information
  • Order and purchase history
  • Messages or information you send us through contact forms or customer support

When you place an order, WooCommerce may store information such as the products purchased, order date, name, email, phone number, billing and shipping addresses, and the payment method used. WooCommerce

We may also automatically collect certain information when you use our website, including:

  • IP address
  • Browser and device information
  • Pages viewed
  • Referring websites
  • Website activity
  • Cookie and analytics information

Cookies may be used to keep items in your shopping cart, remember preferences, understand website usage, and support other website functionality. Federal Trade Commission

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Ship purchased products
  • Communicate about your order
  • Provide customer support
  • Manage returns and exchanges
  • Maintain customer accounts
  • Improve our website and customer experience
  • Prevent fraud and maintain website security
  • Send marketing emails when you have chosen to receive them
  • Maintain records required for accounting, tax, or legal purposes

We do not need or intend to collect more personal information than is reasonably necessary to operate our store.

Payments

Payments may be processed through third-party payment providers such as WooPayments and its payment-processing partners.

When you make a payment, information necessary to process the transaction may be shared with the applicable payment provider, including your purchase total and billing information. WooCommerce recommends disclosing this sharing in the store’s privacy policy. WooCommerce

Banner & Crown does not intend to directly store your full credit-card number on our own website servers.

Shipping

We may share the information necessary to fulfill your order with shipping carriers and shipping-service providers.

This can include your:

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Order information

We share only the information reasonably needed to provide the requested service.

Email Marketing

If you choose to join our email list, we may use your email address to send information about:

  • New product releases
  • Early access to drops
  • Promotions
  • Banner & Crown content
  • Teaching and resources related to our designs

You may unsubscribe at any time using the unsubscribe link included in our marketing emails.

Purchasing from Banner & Crown does not automatically require you to subscribe to marketing emails.

Analytics

We may use analytics services such as Google Analytics to understand how visitors use our website.

These services may collect information about your device, browser, pages visited, approximate location, and activity on our website.

This information helps us understand website performance and improve Banner & Crown.

Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and WooCommerce store to function properly, including features such as:

  • Shopping carts
  • Checkout
  • Customer accounts
  • Security

Other cookies may be used for analytics or marketing purposes.

You can usually control or disable cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Share Information

We may share personal information with companies that help us operate Banner & Crown, including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • WooCommerce and WordPress-related service providers
  • Email marketing providers
  • Analytics providers
  • Fraud-prevention or security providers
  • Professional advisers such as accountants or attorneys when necessary

WooCommerce notes that extensions may share information with outside services—for example, billing information for payment processing or ZIP codes for shipping calculations—depending on which plugins and services are installed. WooCommerce

We do not sell customer personal information for money.

How Long We Keep Information

We retain order and customer information for as long as reasonably necessary to:

  • Fulfill orders
  • Provide customer service
  • Maintain business and accounting records
  • Meet tax and legal requirements
  • Resolve disputes
  • Prevent fraud

Information that is no longer reasonably needed may be deleted or anonymized.

You should make sure the retention periods you choose in WooCommerce → Settings → Accounts & Privacy match what you state here. WooCommerce allows you to set specific retention periods for inactive accounts, pending orders, failed orders, completed orders, and other data. WooCommerce

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

You may contact us to request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of eligible personal information
  • A copy of certain personal information
  • Unsubscription from marketing communications

Some information may need to be retained for tax, accounting, fraud-prevention, or other legal reasons even after a deletion request.

WordPress and WooCommerce include tools that can assist store owners with exporting and erasing eligible customer data. WooCommerce

Virginia Residents

Banner & Crown is based in Virginia.

Virginia’s Consumer Data Protection Act currently applies primarily to businesses processing personal data of at least 100,000 consumers annually, or at least 25,000 consumers while deriving more than 50% of gross revenue from selling personal data. Virginia Law

You’re obviously unlikely to be anywhere near those thresholds at launch, so I would not clutter your policy with a huge VCDPA legal section right now. But it’s still smart to follow the underlying principles: collect only what you need, keep it reasonably secure, and clearly explain what you do with it. Virginia law uses those same concepts for businesses subject to the Act. Virginia Law

Children’s Privacy

Banner & Crown is not intended to knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate permission, please contact us so we can address it.

Changes to This Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Contact Us

For questions about this Privacy Policy or how we handle personal information, contact:

Banner & Crown
bannerandcrown.com
bannerandcrown@gmail.com